Welcome: this Privacy Policy explains how Reddybook (“Reddy Book”, “we”, “us”, or “our”) collects, uses, shares, and protects personal information when you visit or use https://reddybooksonline.com/ and related services. Our mission is to provide clear, responsible prediction-gaming insights and protecting your privacy is central to that mission.

1. Scope and acceptance

  1. By visiting Reddybook or using our services, you accept the practices described in this policy. If you do not agree with how we handle your information, please do not use our services.

2. What information we collect

  1. Account information: When you register for premium access or a Game ID we collect your name, email address, phone number, and any profile details you provide.
  2. Payment & billing data: For purchases we collect payment details through secure third-party payment processors (we do not store raw card numbers on our servers).
  3. Usage data: We automatically collect technical and usage data (IP address, device type, browser, pages visited, timestamps) to operate and improve our service.
  4. Communications: We store messages you send to support (email/WhatsApp) and our replies to help resolve issues and improve service.
  5. Content you share: Forecast preferences, saved reports, feedback, or any content you upload, post, or send to us.
  6. Cookies & tracking: We use cookies and similar technologies to personalize your experience and measure site performance. See section on Cookies below.

3. How we use your information

  1. To provide service: Deliver forecasts, updates, Game ID access, and premium content.
  2. To process payments: Complete transactions and manage subscriptions via secure payment processors.
  3. Customer support: Respond to inquiries, troubleshoot issues, and process refund or cancellation requests.
  4. Improvement & personalization: Analyze usage to enhance forecasts, UX, and personal preferences.
  5. Safety & fraud prevention: Detect suspicious activity, protect accounts, and enforce our terms.
  6. Legal & compliance: Respond to legal requests, comply with laws, and protect rights.

4. Sharing & third parties

  1. Service providers: We share necessary data with trusted vendors (hosting, analytics, payment gateways, messaging/WhatsApp providers) who process data on our behalf under contract.
  2. Legal reasons: We may disclose data to comply with a court order, regulation, or to protect rights, property or safety.
  3. Business transfers: If Reddybook reorganizes, merges, or is sold, user data may be transferred as part of that transaction; we will notify users where required.

5. Cookies, analytics & tracking

  1. We use cookies and similar technologies for session management, preference storage, and analytics. You can manage cookie preferences in your browser; however, disabling cookies may affect site functionality. We also use industry-standard analytics tools to measure performance and usage.

6. Data security

  1. We apply reasonable administrative, technical, and physical safeguards to protect your information (encryption in transit, access controls, regular security reviews). While we strive to protect data, no method is 100% secure, we will notify affected users and regulators as required by law if a breach occurs.

7. Data retention

  1. We retain account and transactional information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Where retention is not required, we securely delete or anonymize data.

8. Children’s privacy

  1. Our services are intended for users 18 years or older. We do not knowingly collect personal information from minors. If we learn we have collected data from a minor, we will take steps to delete it. Parents or guardians who discover their child has provided us with info should contact support immediately.

9. Your rights & choices

  1. Access & correction: You may request access to or correction of personal data we hold about you (for example, update email or profile details).
  2. Deletion & portability: You may request deletion of your account or export of your personal data subject to legal and operational limits. Deleting your account may remove your stored forecasts and history.
  3. Marketing choices: You can opt out of promotional emails or messages via the unsubscribe link or by contacting support.
  4. How to exercise rights: Email reddybooksonline@gmail.com with “Data Request” in the subject and include your Game ID and proof of identity to help us process your request.

10. Compliance & global visitors

  1. Applicable laws: We strive to comply with applicable data protection laws (for example, GDPR, CCPA) where they apply. If you are a resident of a region with rights not listed above, we will assist with region-specific requests as required by law.
  2. International transfers: Data may be processed in jurisdictions outside your country. We use appropriate safeguards where required to protect your information.

11. Links to third-party sites

  1. Our site may link to third-party websites (partners, social platforms, payment gateways). We are not responsible for their privacy practices, please review their privacy policies before sharing personal data with them.

12. Changes to this Privacy Policy

  1. We may update this policy to reflect changes in our practices or legal requirements. When we do, we will post the revised policy with a new Effective Date and, where required, notify users by email or on-site notices.

13. Contact & support | how to reach us

We want to resolve your questions quickly and clearly. Contact Reddybook support:

  • Email (official): reddybooksonline@gmail.com best for privacy requests, billing issues, and formal inquiries.
  • WhatsApp: Click the WhatsApp icon on our website (https://reddybooksonline.com/) for faster onboarding support and quick help.
  • Support info to include: Please provide your Game ID, registered email/phone, and a concise description of your issue, this helps us respond faster.
  • Escalation: If you don’t receive a satisfactory response within our stated timeframe, reply with “Escalate” and a senior agent will review within 24–48 hours.

14. Why you can trustReddy Book

We build forecasts with transparency and respect for user privacy. We combine industry-standard security, clear data choices, and responsive support so you can enjoy prediction gaming responsibly and confidently with Reddybook.